In business - as in life - the right behaviours matter. But getting it right is
tricky. Even when we acknowledge the need to change what we do and how we do it,
life has a habit of getting in the way, upsetting even the best-laid plans.
And just how do we manage those situations that can provoke even the most ration
al among us into behaving in ways we would rather forget? Triggers confronts hea
d-on the challenges of behaviour and change, looking at the external factors (or
'triggers') - both negative and positive - that affect our behaviours, our awar
eness of when we need to change, our willingness (or otherwise) to do so and our
ability to see the change through. Drawing on his unparalleled experience as an
international executive educator and coach, Marshall Goldsmith invites us to un
derstand how our own beliefs and the environments in which we operate can trigge
r negative behaviours, or a resistance to the need to change.
