Successful leaders know that leadership is less often about having all the answe
rs--and more often about asking the right questions. The challenge lies in being
able to step back, reflect, and ask the key questions that are critical to your
performance and your organization's effectiveness. In What to Ask the Person in
the Mirror, HBS professor and business leader Robert Kaplan presents a process
for asking the big questions that will enable you to diagnose problems, change c
ourse if necessary, and advance your career.